The office is a bit far from downtown.
Moreover, there is no signing where the office is. So, it was difficult to find it.
However, the staff was kind and helpful.
One big problem: I was not able to use the GPS, which I paid 100 euros for the rental. The cigarette lighter socket was not working. I was not able to check that when I got the car, because the GPS was charged.
However, 2 hours late (when I needed to charge the GPS), I noticed that the cigarette lighter socket was damaged. Result: I had to drive for the whole country without GPS, which caused me a big trouble. It is ashamed paying 100 euros for a service that I could not use.